Terms of Service

By creating an account or using BuddyKeep ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will notify users of material changes when possible.

BuddyKeep is a private household tool for tracking pet records, timelines, reminders, documents, and memories. The Service is designed for personal, non-commercial use by pet owners and their households.

BuddyKeep offers a free plan for single-pet households and a Premium subscription that unlocks multiple pets, household collaboration, and increased storage capacity.

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

Each account is associated with one household. The household owner manages billing, membership, and household settings. You must not create multiple accounts to circumvent plan limitations.

You agree to use BuddyKeep only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service for any unlawful purpose or to solicit unlawful activity
• Attempt to gain unauthorized access to any part of the Service or other users' accounts
• Interfere with or disrupt the Service, servers, or networks connected to the Service
• Use automated means to access the Service without our express permission
• Upload malware, viruses, or other harmful code
• Collect or harvest personal information of other users without consent
• Use the Service to store or transmit content that violates third-party rights

You retain ownership of the content you upload to BuddyKeep, including pet records, photos, documents, and notes. By uploading content, you grant us a limited license to store, display, and process your content solely as necessary to provide the Service.

You are responsible for ensuring you have the right to upload any content. Do not upload content that infringes on the intellectual property rights of others.

We do not claim ownership of your content and will not use it for purposes other than providing the Service to you.

Premium features require a paid subscription. Subscriptions are billed monthly through our payment processor, Lemon Squeezy. By subscribing, you authorize us to charge your payment method on a recurring basis.

Subscription prices may change with notice. Continued use after a price change constitutes acceptance of the new price. You may cancel your subscription at any time through your billing settings.

Cancellation takes effect at the end of the current billing period. You will retain Premium features until the end of the period you have already paid for. We do not provide prorated refunds for partial months.

Free plan users can access core features at no cost. We reserve the right to modify free plan features with reasonable notice.

BuddyKeep is designed as a private tool. Your pet data, timelines, and documents are not publicly accessible and are not indexed by search engines.

We store your data to provide the Service. Please refer to our Privacy Policy for details on how we handle your information.

You can export your data where available. If you delete your account, we will delete or anonymize your personal data in accordance with our data retention policies and applicable law.

Premium households can invite other users to collaborate. When you invite someone to your household, you grant them access to the household's pet data, timelines, and documents based on their assigned role.

Household owners are responsible for managing member access and permissions. Removing a member revokes their access but does not delete content they created.

Household members must comply with these Terms. The household owner is not our agent and does not have authority to bind us to any obligation.

BuddyKeep and its original content, features, and functionality are owned by BuddyKeep and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent. You may not reverse engineer or attempt to extract the source code of the Service.

We strive to keep BuddyKeep reliable and available, but we do not guarantee uninterrupted or error-free service. The Service is provided "as is" and "as available."

We may perform maintenance, updates, or modifications at any time. We will endeavor to provide reasonable notice for planned maintenance that affects availability.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet service disruptions, or third-party service failures.

To the maximum extent permitted by law, BuddyKeep and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or goodwill.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. If such laws apply to you, some of the above limitations may not apply.

You agree to indemnify and hold harmless BuddyKeep and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your content, or your violation of these Terms.

You may stop using the Service at any time. You may delete your account through your account settings if eligible, or contact us for assistance.

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if required by law. We will endeavor to provide notice before termination except in cases of serious violation or legal requirement.

Upon termination, your right to use the Service ceases immediately. We may retain certain data as described in our Privacy Policy and data retention policies.

These Terms are governed by the laws applicable in our principal place of business, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration organization, except that either party may seek injunctive relief in any court of competent jurisdiction.

You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

We may update these Terms to reflect changes in our practices, features, or legal requirements. We will notify users of material changes by email or through the Service.

Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.

If you have questions about these Terms, please contact us through the feedback form.